Step-by-step guide for visiting the laboratory
We want your visit to the laboratory to go as smoothly as possible.
Before arrival
You can check the address and other details of your laboratory on the “Service locations and opening hours” page. Our service locations are often accessible by public transport, and parking (paid or free) is available near all of them.
Please note that only some of our locations have a Nopsa quick blood sampling point and the possibility to queue for service. You do not need an appointment to collect and return containers for home sampling. Please take a queue ticket. In some of our locations, you can also use automatic collection and return of sample containers.
Remember to take your Kela card or other ID card with you to the laboratory.
In the laboratory
Register at a Fimlab registration machine by showing your Kela card or other ID card to the reader. The machine will tell you that you have an appointment at that location. You will receive a printed slip from the machine. This is your queue ticket. The nurse will call the number on your queue ticket when it is your turn. You will receive a queue ticket even if you have made an appointment, so that we can call you for sample collection with the number instead of your name to protect your privacy.
You can register at the registration machine up to one hour before your reserved time and no later than five minutes after your reserved time.
Sit down to wait for your turn. A nurse will call you in the sampling room at your reserved time.
Register at a Fimlab registration machine by showing your Kela card or other ID card to the reader. Select the option “Sampling with a queue ticket” from the registration machine menu. The machine prints out a numbered queue ticket. Sit down to wait for your turn. The nurse calls the customers on a first-come, first-served basis to the sampling room.
If you are a young person or an adult and you have a referral from public healthcare for blood tests only, you can use Nopsa for quick blood sampling.
- You do not have to register for Nopsa sampling.
- You can find the Nopsa point by following the signs. The personnel will help you, if necessary.
- When you arrive at the Nopsa point:
- Sit down to wait if the light is red.
- When the green light is on, you can enter the sampling booth. Please note that customers who have arrived before you will be served first.
- Hang up your coat.
- Have your Kela card or other ID ready.
- Sit down to wait for the nurse.
- Roll up your sleeve.
Register at a Fimlab registration machine by showing your Kela card or other ID card to the reader. Select “Samples taken at home and/or customer counselling” from the registration machine menu. The machine prints out a numbered queue ticket. Sit down to wait for your turn. The nurse calls the customers on a first-come, first-served basis to the sampling room.
After the visit
You will always get your examination results primarily from the treatment unit that referred you to the laboratory.
Learn more about receiving the examination results:
We hope your visit to the laboratory went well. Your feedback is very important to us:
Frequently Asked Questions
You register for all sampling services, both for booked appointments and queue ticket services, at the self-registration kiosks.
The self-registration kiosk will advise you on how to proceed. Show the barcode or QR code of your KELA card, driver’s licence or another ID card to the machine’s reader. You can also enter your personal identity code or the booking key you received when you made your appointment on the touch screen.
A ticket with your service number will be printed for you upon registration. You will be called in with that number from the waiting room.
Yes. You register for all sampling services, both for booked appointments and queue ticket services, at Fimlab’s self-registration kiosks. The registration kiosk will print out a ticket with your service number on it. You will be called in with that number from the waiting room.
Only some of our service locations are open on Saturdays.
Nopsa i.e. our quick blood sampling works without a queue ticket and without appointment booking. Nopsa serves adults and young people who come for blood sampling. You can walk directly into a free booth (green light on = available booth). You must have a valid electronic referral from a doctor in public healthcare and an ID.
Read more:
Customers with an emergency referral will be served with a queue ticket.
- When you arrive for your sampling, please take a queue ticket from the ”Sampling for emergency customers” button or the “Sampling” button on the registration machine.
Waiting times vary. To ensure a smooth service, we recommend booking your appointment well in advance.
