For Professionals

Current

How do I transfer my blood glucose values from the meter to the mobile application?

20.02.2025

How should I dispose of used diabetes supplies at home?

20.02.2025

How do I share my blood glucose values with the treatment unit from the mobile application?

20.02.2025

My blood glucose meter doesn’t work. What do I do?

20.02.2025

My blood glucose values do not meet my expectations or I suspect the values are incorrect

20.02.2025

How do I file a complaint?

20.02.2025
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Our Customer Satisfaction

91

We measure the customer experience after sampling visits using the Net Promoter Score (NPS). The NPS score can range from -100 to +100. The higher the score, the greater the proportion of our customers who recommend our services. The value is based on approximately 1750 evaluations from February 2026.