We have once again increased the number of machines for collecting and returning sample containers. The laboratories where the machines have now been introduced as a new service are Fimlab Linnainmaa in Tampere, Fimlab Forssa Hospital in Forssa, and Fimlab Telefoonikuja and Fimlab Nova in Jyväskylä. The sample container machines serve customers who collect a sample container for a home test or return a sample taken at home.

The aim of using the machine is to simplify the sample collection process and improve customer satisfaction. Sample containers can still be collected and returned by taking a queue ticket.

Valid referral required

To use the machines for collecting and returning sample containers, the customer must have a valid referral and know which sample container to collect from the machine. This information is provided by the healthcare unit issuing the referral.

The machine can be used by customers who collect or return sample containers for the following urine tests:  

A) Urine albumin-creatinine ratio U -AlbKre

B) Basic urine tests U -KemSeul, U -Solut (cells), U -BaktVi

C) Chlamydia and gonnorhoea U -CtNgNhO.

Opening hours for the machines for collecting and returning of sample containers

• Fimlab Linnainmaa (Mäentakusenkatu 1): The machine for collecting and returning sample containers is located in the corridor of the shopping centre outside the laboratory. Sample containers can be collected when the shopping centre is open. Samples can be returned when the laboratory is open: weekdays Mon–Thu 8–15.45 and Fri 8–13.
• Fimlab Forssa Hospital (Urheilukentänkatu 9): The machine for collecting and returning sample containers is located in the hospital corridor outside the laboratory. Sample containers can be collected when the hospital is open. Samples can be returned when the laboratory is open: weekdays Mon–Fri 7.30–14.45.
• Fimlab Telefoonikuja (Telefoonikuja 5): The machine for collecting and returning sample containers is located in the laboratory premises, and sample containers can be collected when the laboratory is open. Samples can be returned on weekdays Mon–Fri 7–15 (note: Wednesdays 15–18 only for collecting sample containers).
• Fimlab Nova (Hoitajantie 3): The machine for collecting and returning sample containers is located in the hospital corridor outside the laboratory. Sample containers can be collected at any time when the hospital is open. Samples can be returned when the laboratory is open: weekdays Mon–Fri 7–15.

Fimlab’s customer advice service is available at 010 808 515 on weekdays Mon–Fri 7–16.