A machine for collecting and returning sample containers has been introduced at Fimlab Hämeenlinna main health centre. The sample container machines serve customers who collect a sample container for a home test or return a sample taken at home.

The aim of using the machine is to simplify the sample collection process and improve customer satisfaction. Sample containers can still be collected and returned by taking a queue ticket.

Valid referral required

To use the machines for collecting and returning sample containers, the customer must have a valid referral and know which sample container to collect from the machine. This information is provided by the healthcare unit issuing the referral.

The machine can be used by customers who collect or return sample containers for the following urine tests:  

A) Urine albumin-creatinine ratio U -AlbKre

B) Basic urine tests U -KemSeul, U -Solut (cells), U -BaktVi

C) Chlamydia and gonnorhoea U -CtNgNhO.

Opening hours for the machine for collecting and returning of sample containers

The machine for collecting and returning sample containers is located in the hallway of the main health centre in Hämeenlinna, outside the laboratory. Sample containers can be picked up when the main health centre is open. Returning sample containers is possible when the laboratory is open: weekdays from Monday to Friday, 7.30–14.45.

Fimlab’s customer advice service is available at 010 808 515 on weekdays Mon–Fri 7–16.