Accessibility
Accessibility statements
Accessibility statement for the online service
Accessibility statement for Fimlab mobile application
Accessibility statement for Extranet service
Accessibility statement for Vihta booking system (in Finnish)
Our Customer Satisfaction
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We measure the customer experience after sampling visits using the Net Promoter Score (NPS). The NPS score can range from -100 to +100. The higher the score, the greater the proportion of our customers who recommend our services. The value is based on approximately 1900 evaluations from March 2026.