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Home > Fimlab as a company > Annual Reports

Annual Reports

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Annual Reports

Read Fimlab’s Annual reports here:

Annual Report 2024 (in Finnish)

Annual Report 2023 (in Finnish)

 

asiakastyytyväisyys

Our Customer Satisfaction

87

We measure the customer experience after sampling visits using the Net Promoter Score (NPS). The NPS score can range from -100 to +100. The higher the score, the greater the proportion of our customers who recommend our services. The value is based on approximately 2100 evaluations from April 2025.

Fimlab logo

Fimlab Laboratoriot Oy

 

We are Finland’s largest healthcare laboratory company, owned by wellbeing services counties. We produce healthcare laboratory services in Pirkanmaa, Kanta-Häme, Central Finland, Päijät-Häme and Ostrobothnia in over 100 locations with approximately 1200 professionals.

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