Annual Reports
Read Fimlab’s Annual reports here:
Annual Report 2025 (in Finnish)
Annual Report 2024 (in Finnish)
Annual Report 2023 (in Finnish)
Our Customer Satisfaction
91
We measure the customer experience after sampling visits using the Net Promoter Score (NPS). The NPS score can range from -100 to +100. The higher the score, the greater the proportion of our customers who recommend our services. The value is based on approximately 1750 evaluations from February 2026.