Frequently Asked Questions
Customer advice service Nuoli alaspäin

Customer advice service
(Weekdays 8-16)

03 3117 4445

No appointment booking or inquiries regarding examination results.
To appointment booking »

Customer advice service in the Ostrobothnia region
(Weekdays 7-15)

06 213 1626

Fertility treatment laboratory
(Booking for semen analysis and customer advice service)

010 808 525 

For professionals
(Weekdays 7-16)

03 311 77800
Contact us

Versatile laboratory services for everyone’s everyday life.

General customer satisfaction

Erittäin hyvä Hyvä Neutraali Huono Erittäin huono


We measure customer experience after sample collection appointments through a recommendation index, in other words the NPS-measurement. The NPS score can vary between -100 and +100. The higher the score, the higher the proportion of our customers who recommend our services. The score is based on about 3500 ratings from April 2024.